Frequently Asked Questions
NUMEN AI is an AI expert facilities manager that has all the data, expertise and collective experience at its fingertips to show the way to energy savings, sustainability, staff reduction, equipment reliability, reduced safety risk and ultimately increased profitability.
NUMEN AI is like adding the most experienced facility expert to your staff:
- An energy and sustainability expert,
- an electrical safety expert,
- a maintenance and reliability expert, all in one.
NUMEN AI is designed to use your operational data, combine that with industry benchmarks, expert knowledge and local regulations to provide high-quality information and timely insights into how to optimally run your facilities.
NUMEN AI will provide facilities managers:
- a prioritised list of areas that require attention,
- information on why these areas are important,
- what the impact of these issues are on cost and equipment reliability,
- what data and metrics are underpinning the recommendations,
- and what action can be taken to solve the problems.
Since most facilities (e.g. Data Centres) are such dynamic and continuously changing environments, NUMEN AI will continue to monitor the facilities to ensure that issues that were solved stay solved and alert when new issues arise.
NUMEN AI’s primary benefit is in providing specific expert information and prioritised guidance, in simple natural language, to facility managers and operators, that will lead to energy efficiency, improved reliability and cost savings.
Secondly, NUMEN AI’s sentinel ability provides peace of mind that all systems are running smoothly and that if something occurs that reduces efficiency, operators will be notified before the problem escalates and incurs unnecessary cost or results in downtime.
In all facilities, there are many hidden inefficiencies and risks that worsens over time. Most of these risks are overlooked and misunderstood. Unbeknownst to most facilities managers, these risks will increase energy consumption, increase risks of fire and personal injury and will cause unexpected equipment failure, downtime and loss of production.
Currently, most engineers and facilities managers rely on their experience and instincts to understand and manage these risks. Unfortunately, even experienced personnel can not keep an eye on everything all the time.
Future facilities management will rely on AI to enhance human ability to ensure optimal facility efficiency and reliability. A future now known as Industry 5.0, beyond human ability.
Facilities not embracing this revolution will not only struggle to remain competitive in the market, but will find themselves under significant pressure to meet government mandated sustainability and efficiency targets.
NUMEN AI provides a future-proof AI platform that will continue to learn and evolve and provide facilities managers with peace of mind that lack of experience and knowledge will never result in catastrophic outcomes.
NUMEN AI leads the way to true Industry 5.0 where AI augments and enhances human knowledge, experience and ability.
BMS and other control systems are designed to monitor and control the day-to-day operations of facilities.
NUMEN AI is designed to empower engineers and facilities managers with knowledge, specifically related to their facilities, that enhances their ability to understand, anticipate and continuously improve a multitude of aspects that will adversely affect the overall efficiency, safety and reliability of their facilities.
NUMEN AI allows facilities to rely less on the experience and knowledge of specific staff members, but rely on technology to provide the insights and guidance that not even the most experienced engineers can bring.
There is no one single solution for optimal DC efficiency, there are many areas that silently cause energy wastage, produce additional heat, shortens equipment life, overloads infrastructure and causes unexpected equipment breakdown. Many of these areas are traditionally difficult to monitor and are often overlooked.
In order to address these problems, the question is, where to start? What will have the quickest impact and highest return on investment?
NUMEN AI agents will analyse your system data as a whole, compare your data to other DCs as well as industry knowledge and provide a list of which areas should be prioritised.
NUMEN AI has a growing list of AI agents that provide analysis and insight into all these areas. Currently this list includes, but not limited to the following areas:
Over voltage
Benefit: 5 - 10% reduction in energy consumption
Risk: Additional heat generation. Reduces equipment life and causes unexpected breakdowns.
Overvoltage in DCs leads to increased energy consumption by forcing equipment to operate beyond its optimal voltage range.
Typically, electrical equipment in DCs are designed to run efficiently at around 220V, but grid voltage often exceeds this, reaching up to 245-253V.
This excess voltage causes unnecessary power consumption, leading to energy waste and higher operational costs. Over time, this also accelerates equipment wear, further reducing efficiency.
Implementing voltage management strategies can reduce energy use by lowering the incoming voltage to the appropriate level, cutting consumption by 5-15%, depending on the site.
Numen AI will monitor the voltage levels across all connected switchboards so that you can have peace of mind that the voltage is stable and sufficient across your entire site.
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Voltage Imbalance
Benefit: 1 - 5% reduction in energy consumption.
Risk: Creates additional heat. Reduces equipment life and causes unexpected breakdowns.
Voltage imbalances cause increased power losses, excessive wear and tear, overheating, and inefficiency in key equipment like motors, UPS systems, and transformers.
Correcting voltage imbalances in DCs can result in energy savings typically ranging from 1% to 5%, depending on the severity of the imbalance and the efficiency of the electrical infrastructure.
In addition to direct energy savings, correcting voltage imbalances enhances overall operational reliability by reducing the strain on electrical components. This leads to fewer breakdowns and longer equipment lifespans, lowering maintenance and replacement costs. Cooling systems also benefit, as less heat is generated by overheated components, which reduces costs overall.
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Frequency Instability & Harmonics
Risk: Equipment failure, downtime and data loss
Frequency instability in DCs is a leading indicator of grid instability and can lead to severe operational issues, including equipment malfunctions, power quality degradation, and data corruption.
Sensitive components like servers and power supplies may fail due to harmonic distortions, causing overheating and hardware damage. Additionally, data corruption or loss can occur during power fluctuations.
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Phase Loading/Balance
Benefit: 5 - 10% reduction in energy consumption
Risk: Electrocution and fire risk due to neutral currents
The dynamic nature of DCs and the fact that new loads are often added/changed creates both a problem and an opportunity.
When the three phases are not loaded the same, phase imbalance will occur. This results in electrical current flowing in neutral cables. Neutral cables are generally not sized to carry significant current. Neutral currents can thus lead to heat build up and fire risk.
Neutral current also poses an electrocution threat to staff. Neutral cables are often assumed to be safe, which is not the case when phase loading is unbalanced and neutral currents are present.
Neutral currents result in additional energy losses due to the resistance of the wire which causes heat in the conductors. A high neutral current can also reduce overall system capacity.
Cable overloading
Risk: Heat build up, insulation failure, equipment malfunction and fire risk.
Energy density in data racks are constantly increasing. Currently 3-4kW is considered low with 10-15kW considered normal. With higher demand for GPU processing, rack loading can easily rise to 30-40kW. This puts additional loads on the existing supply cables, which are often not sized for the higher currents. Cable overloading causes the risk of tripping or worse, heat production and fire risk.
Arcing
Risk: Heat build up, insulation failure, equipment malfunction and fire risk.
Electrical arcing in DCs is a significant concern due to the potential for severe consequences of heat build up leading to fire as well as equipment damage.
Arcing is more common in facilities that are often undergoing changes and older facilities where electrical equipment may be outdated or deteriorating. Older switchboards might lack modern protection features and may be more susceptible to wear and tear, increasing the risk of arc faults.
Device fault prediction and preventative maintenance
Benefit: Avoid unexpected failure and downtime. Improve equipment efficiency and reduce energy consumption.
Equipment such as chillers, pumps and fans are critical to the operation of a DC and also typically consume the largest amount of energy.
Even with the best maintenance procedures in place, subtle changes and equipment deterioration can lead to increased energy consumption, reduced performance and unexpected breakdown.
Knowing that equipment is operating as it should not only provides peace of mind, but allows DCs to be operated with less standby staff and even as dark sites.
NUMEN AI can provide outcomes in 3 different ways:
- Regular Automatic Reports
Reports are automatically generated and emailed to your inbox.
Written in non-technical natural language
Provides key metrics and comparisons
Provides a prioritised list of areas that require attention - Web Console
Provides data visualisation and analysis tools to engineers to look at all the data that is used to drive the AI output.
Allows data to be exported and used elsewhere
Allows data to be book marked for later analysis
and many more features to allow efficient handling of a large volume of granular data - Application Programming Interface (API)
Allows integration with other systems such as maintenance scheduling systems and dashboards.
Data is collected in 3 ways:
- With NUMEN AI proprietary hardware
Where very detailed and high-resolution energy data is required (e.g. for condition monitoring of a specific asset), NUMEN AI’s non-intrusive data acquisition system can be installed.
NUMEN hardware is designed to be simple to install and retrofit without affecting operations. - From existing Operational data networks
Many modern facilities already have many sensors and systems, all producing data. This data is usually available on operational networks. NUMEN can ingest data available on operational networks where needed. - External data
NUMEN AI also draws on industry guidelines, benchmarks, export knowledge as well as our collective data collected from all the facilities NUMEN is exposed to. Numen further accesses external data sources such as weather information to augment the AI.
Enhance. In addition to collecting high-frequency data with NUMEN hardware, NUMEN AI will also use data from BMS systems to augment the AI’s ability to provide insights specific to your facility..
In turn, NUMEN AI’s data (including events and reports) can be integrated into other systems such as maintenance scheduling or BMS.
Yes, operational data is stored securely in our cloud infrastructure. Data is stored separate from any identifying data, which means that even if security is breached, data is not easily identifiable.
Data transported over the internet is de-identified and transported across our secure virtual private networks.
NUMEN AI uses the latest security protocols to ensure all our systems are extremely secure.
NUMEN AI continuously monitors all connections for unexpected traffic or unexpected connection attempts.
NUMEN AI data is anonymous at the point of collection and data is only stored on the local hardware in the event of a break in Internet communication. As soon as communication is restored the data is uploaded to our secure cloud and deleted from the device.
As NUMEN AI is only a monitoring system, it has no ability to control any devices or systems.
NUMEN AI is provided on a subscription basis. The annual subscription fees include full access to the NUMEN AI system, over-the-air updates, access to new algorithms and features.
NUMEN AI hardware is purchased on a once-off basis.
The NUMEN AI system can be installed by locally licensed electricians.
Training (including training manuals) as well as remote support are available to assist with installations.
The NUMEN AI system is capable of identifying the common installation mistakes so that they can be rectified while personnel are still on site.
The Numen AI system is configured with a web based app that is designed to be simple to use while still ensuring correct configuration.
In short, peace of mind. Peace of mind that lack of experience, knowledge and timely information will never cause undesirable outcomes.
Ongoing value is created by the sentinel ability of NUMEN AI, which is constantly checking, learning and optimising everything that it’s connected to.
NUMEN AI offers an initial trial installation called NUMEN LaunchPad.
The LaunchPad program is designed to provide the first step to a roll-out and adoption of NUMEN AI. The LaunchPad is a small-scale initial installation of the NUMEN AI with no long-term commitment designed to deliver the following outcomes:
- Demonstrate NUMEN AI benefits in real-world environments
- Experience NUMEN AI via automated reports, the Numen Console and other channels
- Address specific customer requirements
- Scope, price and plan the scale roll-out of Numen
- Scope and plan integration of Numen with other systems (e.g. API integration, IoT data ingestion) where applicable.